How to fix card declined

Your card has been declined because the system considers it to be high risk. Please provide both sides of your driver's license or passport. We will review and notify you via email.

Email to : info@allanstorez.mybigcommerce.com

Make sure your documents:

  • Use the same full name in all documents that you submit.
  • Are updated and not expired.
  • Are legible.

Make sure the image that you upload:

  • Is an image of a document and nothing else
  • Is legible
  • Is in color, not black and white
  • Doesn’t have blur, glare, or dim light
  • Shows all 4 corners of the full document

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